FESPA’s long standing awards programme returns in preparation to recognise industry leaders at the co-located FESPA Global Print Expo, European Sign Expo and Personalisation Experience in Berlin, taking place in May 2025. The competition is now open for submissions from speciality print providers and sign makers around the world to showcase their most outstanding projects. […]
Pat McGrew, managing director, McGrewGroup, Inc, and writing for drupa, discusses why workflow automation drives the future of print. For more than 60 years, we have talked about workflow automation, driven by data, to add efficiency, reduce costs, manage labour challenges, and increase margins. In this century, we stepped up the volume, embracing the Fourth […]
Tyler Wells, ISV and Strategic Accounts Partner Manager, Americas, MicroTouch, and writing for Digital Signage Today, says that the next time you’re in a newly renovated airport, train station or other transportation hub, you’ll see new LED departures and arrivals boards updating in real time that travellers can see from any angle. Wayfinding digital signage […]
Ralf Schlözer, technology analyst for the printing industry, and writing for drupa, said that inkjet is unique not only in the breadth of print applications addressed, but also in the range of devices, from inexpensive entry-level solutions to high-end, lights-out production lines. There are now more than eight billion people on this planet. We can […]
John Tschohl of the Service Quality Institute writes that when you use technology and add a personal touch, you will have a winning combination. The purpose of technology for businesses is to improve the customer experience, to make it easy for customers to do business with you. Ninety-eight percent of companies, however, do the opposite. […]
According to John Tschohl of the Service Quality Institute, if you want to drive your business to great heights, you must have a service strategy. Strategy is a powerful tool you can use to gain market share and market dominance. When you develop a customer service strategy, you will crush your competition and grow the […]
Deborah Corn from Print Media Centr, and writing for drupa, says print can capitalise on this moment and help businesses and brands create trust through their printed communications. At this point in time, we all live, communicate, learn, market, sell, shop and so on in digital and physical spaces whether they are separate or combined […]
According to Brian Logan, Marketing Sales Enablement Manager, Hughes Network Systems, and writing for Digital Signage Today, from showcasing ‘grab and go’ lunch specials to providing customers with real-time order status, digital menu boards have emerged as an ideal way to serve patrons quickly and conveniently. These dynamic displays not only streamline operations, but also […]
According to John Tschohl of the Service Quality Institute, compliments and kind words indicate approval. Words of encouragement are great motivators that recognise us and encourage us to do better, and to be better. Recognition is critical to motivation. We all need positive reinforcement for who we are and what we do. Recognition influences self-esteem, […]
Laurel Brunner of the Verdigris Project writes that mercury is a seriously nasty neurotoxin that is steadily being regulated out of products, including in the fluorescent lamps used in the printing industry for ink curing. It’s been a long time coming but the end of mercury arc lamps is definitely in sight. Bodies from the […]
