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Reflecting On The Printing Landscape Of 2024, And Looking Ahead To 2025

Eef de Ridder, Vice President, Graphic Communications Group, Ricoh Europe, looks back at 2024, which was a significant year for online print. He also discusses the printing landscape in 2025 and how print service providers (PSP’s) can adapt to evolving global conditions. 2024 was a historic election year with more than 70 countries taking to […]

2024-12-13T13:21:25+02:00December 11th, 2024|
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Combine Technology With Personal Communication For Great Customer Service

John Tschohl of the Service Quality Institute writes that when you use technology and add a personal touch, you will have a winning combination. The purpose of technology for businesses is to improve the customer experience, to make it easy for customers to do business with you. Ninety-eight percent of companies, however, do the opposite. […]

2024-03-07T10:21:35+02:00March 5th, 2024|
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