Encouraging Carbon Reduction And Removal In The Graphics Industry

Laurel Brunner from the Verdigris Projects says that Microsoft has made bold statements with its recent announcements that it aims to be carbon negative by 2030, and that by 2050 the company will ‘remove from the environment all the carbon it has emitted either directly or by electrical consumption since it was founded in 1975’. […]

2020-02-24T10:08:16+02:00Feb 21st, 2020|

Exceptional Service Is Built On A Customer Approach

According to John Tschohl, President and Founder of the Service Quality Institute, there are only a handful of firms that really provide awesome customer service. If this is true, why do most firms feel satisfied with just okay customer service? I simply do not understand why more companies don’t tip the scales in their favour […]

2019-04-29T09:26:34+02:00Apr 26th, 2019|